Frequently Asked Carpet Questions

The Carpet Clinic is proud to provide professional carpet cleaning, repair, and water damage restoration services to the residents and businesses throughout Pensacola, Navarre and the surrounding Northwest Florida area. Our goal is to keep your carpets looking like new while addressing any repair or restoration needs. Below, we've answered the most common questions we receive from our customers. Give us a call with any additional questions or to schedule your carpet service.

  • How often should I get my carpets professionally cleaned?

    We recommend professional carpet cleaning every 12 to 18 months, depending on the amount of foot traffic your carpet experiences. For homes with pets or allergy-prone residents, cleaning every 6 to 12 months can offer additional health benefits. 

  • What carpet cleaning methods do you use?

    At The Carpet Clinic, we use advanced deep-cleaning techniques that include hot water extraction and environmentally friendly cleaning agents. These methods ensure a thorough clean without leaving behind harmful residues. 

  • Can you repair damaged carpets?

    Yes, we provide a full range of carpet repairs, from patching worn areas to fixing stretched or torn carpets. Our technicians work efficiently to restore your carpet to its original condition. 

  • What should I do if my carpet has water damage?

    If your carpet has water damage, it’s crucial to act quickly to prevent mold and further damage. Contact us immediately for our water damage restoration services. We offer 24-hour emergency response and can begin the drying process right away. 

  • How long does it take for the carpet to dry?

     Typically, carpets dry within 6 to 12 hours. This can vary depending on humidity, ventilation, and the thickness of the carpet. Using fans and opening windows can speed up the process.

  • Will carpet cleaning remove all stains?

    While most stains can be removed, success depends on the type of stain, how long it’s been there, and the carpet material. We use specialized treatments for tough stains like wine, ink, and pet accidents.